Episode 198

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Published on:

8th Aug 2023

How To Create Memorable Client Experiences

#198: Are you stuck trying to find ways to make your content or events memorable for your audience? 

If so, you will love to this episode. In today's video, we'll explore the art of crafting unforgettable events that leave a lasting impression. Dive with us into the power of forging meaningful and emotional connections through genuine interactions and the value of personalized touches. Not only does Phil shares with us some of the insights and lessons learned from his experiences which he has written in his upcoming book: Unforgettable: The Art and Science of Creating Memorable Experiences, we also look at the science of creating memories and the key components which are needed to make those memorable moments stay with you even after the event. Join us as we unlock the secrets to making your events extraordinary and leave your guests inspired for years to come! 🌟🎥

Today's guest, Phil Mershon is the director of experience for Social Media Examiner. He's been designing the Social Media Marketing World experience for over a decade, Drawing from over 25 years in creating customized events, Phil loves to create memorable moments and transformational experiences. In addition, Phil is a jazz saxophonist, a pickleball enthusiast, and the author of Unforgettable: The Art and Science of Creating Memorable Experiences.

Listen to These Tips...

  • [04:06] - Question #1: What prompted him to write this book
  • [07:33] - Question #2: How does the analogy of baking bread fit into mastering a new skill in 10,000 hours?
  • [13:14] - Question #3: What advice does he give to less experienced event planners?
  • [19:09] - Question #4: How can we create those memorable and powerful moments?
  • [27:34] - Question #5: How did he not only get volunteers, but have them happily serve during the event?
  • [31:38] - Question #6: How can we create those memorable and powerful moments in virtual events?

Important Links & Mentions in this episode:

 

Remember, YOU Matter! See you in the next episode. 

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About the Podcast

The Graceful Founder with Kelly
Calling meets cashflow — without the burnout
229+ episodes helping aspiring Christ-centered founders build profitable businesses with grace, not grind.
(Formerly Known as Christian CEO Podcast with Kelly Baader)

Every week, I share the behind-the-scenes of building a sustainable and profitable business as a Christ-centered founder — plus conversations with hand-picked experts who align with our grace-over-grind approach.

No hustle culture. No "rise and grind." No guilt trips about not doing enough.

Just real talk about building a business that honors your faith, your family, and your sanity.

Whether you're still dreaming about your business or already building it, you'll find actionable strategies wrapped in grace — the kind of advice I wish I had before I burned out building my "successful" business.

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Kelly Baader

Kelly Baader is a TEDx speaker, Amazon bestselling author, and ICF-certified coach who's spent nearly two decades helping Christ-centered entrepreneurs across three continents build profitable businesses without burning out.

After building her own "successful" business that nearly cost her everything that mattered, God met her in her kitchen on her 50th birthday with a clear mandate: gather His Esthers and Josephs and equip them to take their places in the marketplace.

Since 2008, Kelly has coached founders from zero revenue to corporate contracts, helped entrepreneurs scale to teams of 8+, and watched clients hit 50% closing rates on their first launches. Her approach centers on one revolutionary truth: Grace is the fastest accelerator.
You'll get a no-holds-barred look at how Kelly builds her business—plus candid conversations with hand-picked experts and unexpected entrepreneurs who've cracked the code on sustainable success without sacrificing what matters most.

No hustle culture. No "rise and grind." Just real talk about building a business that honors your faith, your family, and your sanity.
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